Store Policies & Terms
Our House Guidelines
Welcome to Moda Pole. By browsing our website and purchasing our jewelry, you agree to follow these terms. We aim to keep things simple and clear for everyone. Our site is intended for personal use by individuals who are at least 18 years old or under adult supervision. We strive to provide accurate product descriptions and high-quality imagery, though slight variations in color or texture may occur due to the handcrafted nature of our pieces and digital screen settings. Use of our site implies your acceptance of these operational standards.
Shopping Guide and Payment Details
All prices listed on Moda Pole are in EUR and include VAT where applicable. Shipping costs are calculated at checkout. We accept various secure payment methods to ensure your data stays safe. Once an order is placed, you will receive a confirmation email; however, we reserve the right to cancel orders in case of stock errors or payment issues. Based in Madrid, we ship our collections across Spain and the EU. Delivery times are estimates, but we always work hard to get your jewelry to you as swiftly as possible. If you are not completely in love with your purchase, you have 14 days to request a return, provided the items remain in their original, unworn condition.
Legal Ownership and Our Responsibility
All designs, photos, and brand content on this website are the intellectual property of Moda Pole. You may not copy or use our creative assets without our written permission. While we prioritize a seamless experience, Moda Pole is not liable for indirect damages resulting from the use of our website or products beyond the purchase price. We may update these terms occasionally to reflect new laws or services. These conditions are governed by the laws of Spain and the European Union. Any disputes will be handled by the competent courts in Madrid. Thank you for choosing Moda Pole for your style journey.